Notifying the Parent/Guardian of their Child's Absence
Overview
When a student is marked absent via the DECYP Student Management EduPoint System, the EdSmart Platform is notified, which triggers a notification to the Parent/Guardian for the student.
The Absentee notification will be sent to the Parent/Guardian to view as an Email and or SMS based on their nominated preference.
Instructions
The Parent/Guardian has two options to respond to this notification:
Clicking on the EdSmart Absentee Slip link within the body of the notification will take them directly to the EdSmart platform to enter a response for the absence. This is the most common way the Parent/Guardian will reply.
Call the school telephone number in the SMS to report the reason for absence. This option is used when a Parents/Guardian cannot access the internet.
EdSmart allows Parent Guardians the ability to choose their preferred communication method, and this is managed through Edupoint.
If Parents/Guardians request to change this preference, please contact the DECYP Support team via [insert details].
About this page:
This section of the EdSmart Help Centre has been established for Tasmanian Government schools as part of the Department for Education for Children and Young People’s (DECYP) EdSmart deployment.
If you are not part of the DECYP school group, please refer to our EdSmart Help Centre home page or connect with our Support Team via: help@edsmart.com