Troubleshooting articles
Here are some troubleshooting articles in case you encounter any issues in EdSmart.
- Add to Safe Senders List in Hotmail/Outlook
- BigPond Email Problems
- Firewall Settings and Configuration
- Handy Hints for Enabling a SQL Server Connection
- I can't view email attachments from EdSmart Support
- Microsoft Office 365 Need Admin Approval
- Phone numbers in exported files are missing leading zeros when opened in Excel
- Remove EdSmart from Hotmail/Outlook Blocked Senders list
- Submitting Forms from China
- The code you are using is not valid
- User has left but they still have an account
- “Error Sending Request” error – a redirect will change a non-secure to a secure connection
- Why can't I see the Form Templates link, or another Admin function?
- Office 365 Sign-In Errors
- How to confirm you are using TLS version 1.2