Tips for using digital communication

Digital Communication is much less formal; more personal.
Get to the point and keep attention.
Attention is MUCH shorter when viewing digital material.
Add interest with formatting such as headings, colour, and white space.
Understand the power of a template and the benefit of familiarity for the parent.
Start with the end in mind. "What do I need from the parent?" This will make your export data much more powerful and easy to use.
Separate the information that you are providing and the question you wish the person to respond to.
Make each question short and clear.
Remember the user experience. Use required fields appropriately.
Where possible provide a selection of options for the staff or parent to choose from in a question. This assists when trying to collate responses.

EdSmart Support Knowledge Base