• In review
  • Absentee for DECYP (DRAFT)

    Audience: Schools/DECYP team

    Absentee Overview

    EdSmart’s Absentee feature is your tool to automate and streamline the administration of absence notifications and responses between schools & Parent Guardians on a daily basis. EdSmart reads absentees automatically from your Student Management System and sends communications to Parent Guardians of absent students each morning via email and/or text message (SMS). This communication allows Parent Guardians to submit the reason for absence. Returned forms are available within a student’s record. This article covers the following topics:

    1. Absentee Flow

    2. Absentee Notifications

    3. Restrictions to the Absentee Feature

    4. The Parent Guardian Experience

    5. Viewing Parent Guardian Response

    6. Edit the Parent Guardian response

    7. Adding an Internal Absentee Code

    Absentee Flow:

    Absentee notifications

    Absentee notifications are sent to Parent Guardians guardians to view as an Email and or SMS based on the communication channel preference set in the Student Management System. See below for schedule details:

    Absentee Notification schedules

    Setting in UI

    Absentee Notification schedules

    Setting in UI

    Slip notifications

    9:00AM, 9:30AM, 10:00AM… 3:00PM

    Frequency

    Every 30 minutes, starting at 9:00AM and finishing at 3:00PM

    Total number of notification sent in a day

    13 Notifications.

    Restrictions to the Absentee Feature

    Notification schedules and absentee configurations are preset at the head office and cannot be altered at the user level. If you attempt to access these settings, a message will indicate that changes are not permitted on your account.

    Additionally, you might see a message stating that absentee slips are not enabled. Please be assured that this is a standard notification and does not impact the functionality of the absentee slips. The feature is active and available for use as per the system's configuration.