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Submitting Forms from China

Submitting Forms from China

We have encountered various issues with parents located in China who have been unable to access or submit EdSmart online forms.

It usually manifests in the parent seeing a blank page when they click the link in the notification email.

The issue is that China restricts access to certain external online services and sites, for example Google. But we use links to Google on our forms to enable certain functionality like Google Maps.

We endeavour to keep up with these constraints, but if you have a parent in China who has encountered issues please contact support@edsmart.com.

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