Change ticket status via the Help Centre

Owned by Theresa Klunk (Deactivated)
Sept 17, 2019
Users can now change the ticket status with the Close, Cancel, or Re-open buttons when viewing a ticket in the Support Portal. This empowers the user to manage Support Requests with ease and efficiency. 
  
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For more tips and a video walkthrough, see this article: How to use the EdSmart Help Centre.