Occasionally, Contacts in EdSmart will have more than one Student linked to their name.
...
As a result of this, via the red boxes, whilst there are 4 Students reflected in the Statistics list, only 2 communication pieces went out: One to the Horse family, and one to the Cow family. This is the logic behind STUDENTS: 2.
The blue boxes represent the percentage of those communications read. One Broadcast sent per family means the green tick next to ‘Ben Horse’ makes up 50% of the total communications sent out.
...