- Digital Communication is much less formal; more personal
- Get to the point and keep attention
- Attention is MUCH shorter when viewing digital material
- Its free! Use HEADINGS, Colour, white space.
- Understand the power of a templates and the benefit of familiarity for the parent
- Start with the end in mind. "What do I need from the parent?" . This will make your export data much more more powerful and easy to use.
- Seperate the information that you are providing and the question you wish the person to respond to.
- Make each question short and clear.
- Remember the user experience. Use required fields appropriately.
- Where possible provide a selection of options for the staff or parent to choose from in a question. This assists when trying to collate responses.
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