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Utilising EdSmart’s SMS feature can significantly enhance school communication by boosting response rates for Parent Slips and increasing the visibility of Broadcasts. SMS proves particularly valuable in emergency communications for parents, students, and staff. Each SMS sent will incur a charge, please see details below for fees.

Note

Important note:

It's essential to note the distinction between Broadcast SMS and Parent Slip SMS, each governed by specific conditions for activation:

  1. Broadcast SMS (Manual) - School staff can opt to send Broadcasts via SMS by simply checking the SMS checkbox before sending.

  2. Parent Slip SMS (Automated) - Parents automatically receive Slip communications Slips via SMS if their contact profile in EdSmart has the Send SMS Notifications flagenabled. If your contact data is managed through your Student Management System, please coordinate with your school administrator to adjust this setting if required.
    For Slips with reminders enabled, these will also be sent as a text message if the Send SMS Notifications flag has been enabled for the contact. Reminder SMS will incur SMS fees too.

Screenshot of a contact’s Contact’s SMS Flag: (Relevant for Slips only)

Please be advised: The ‘Send SMS Notifications’ flag does not impact Broadcasts. A Broadcast will be sent as an SMS if selected to do so, regardless of the ‘Send SMS Notification’ Flag status.

SMS Pricing

8c per SMS for Prepaid

10c per SMS for Postpaid

Functionality - Broadcasts

...

Text Messaging Service | SMS Broadcast for Australia
Communication APIs for SMS, Voice, Video & Authentication | Twilio for the rest of the countries

Pricing for SMS

8c per SMS for Prepaid

10c per SMS for Postpaid