Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. Does the school need a workflow before sending out?
    • If Yes - Create a template
    • If No - No need to create a template. You can use the standard template that is preloaded in the platform.

Image RemovedImage Added

2. Go to the Parent Interview Module

    • Click on “Add New”
    • Select Template

Image RemovedImage Added

3. Upon selecting the template, this takes you to the Parent Interview event creation page where you will enter the following information:

...

    • Interview duration minutes
    • Interval minutes between interviews
    • Maximum number of booking by contacts/parents
    • Parent sequential booking
    • Send settings:
      1. Date and time to send
      2. Booking due date for parents/ can initiates reminder
      3. Send reminder (Y/N) and due date, repeat reminders and the number of times
      4. Close bookings date
      5. Save to folder
      6. Send a copy to user/user group
    • Introduction Field (Long description field) This enables the school to provide information and instructions. This field displays in the email.

Image RemovedImage Added

4. If you wish to make a teacher unavailable for a specific set of appointment times you can do this after you have saved the event, this is from the draft stage onwards. To make a teacher unavailable for all the event, do not make them active in step 3. Once the draft has been completed, go to the schedule tab for the event, and make a teacher unavailable for whatever sessions they are unavailable. This can is be done teacher-by-teacher.

Image RemovedImage Added

Parent Interview - Parent Engagement

...

  1. Parent receives an email with the link to the Parent Interview booking event along with the introductory text. A parent will receive one email per child.
  2. Parent clicks on the link
  3. Booking form opens in a browser
    1. Name of student
    2. Slip due date
  4. Parent can choose -
    1. Automatic booking - the program will allocate the best fit appointment, or
    2. Manual booking - parent chooses from available appointments
  5. If Automated booking is selected -
    1. Select earliest time parents can arrive
    2. Select latest time they can stay
    3. Parent will be alerted to items the school has made mandatory
    4. Parent can add items they wish to see
    5. Click on suggested schedule 

Image Added


     6. If Manual booking is chosen -

    1. Program displays available sessions
    2. Parent chooses time slot, teacher, subject, clicks “book now”
    3. When parent clicks on “book now”, they have an option to add comments for the teacher
    4. Program will block out teacher chosen from all other time slots
    5. Repeat process for all teacher/subject as needed.

Image Added

Image Added

Administrator monitoring and overview

...

  1. Choose appropriate Interview event that you wish to work with. Click View.
  2. The following actions can be done in the  Interview Event Dashboard
    1. Event - all details of the event are displayed
    2. Notes - internal notes about the event shared by Users and Administrators
    3. Schedule - can view - appointments by individual teachers
      1. With the individual teacher’s view, you can change availability for each time slot if the time slot is not already booked
      2. Here you can make a teacher unavailable.


Image RemovedImage Added

d. Bookings - View all student booking status

      1. View individual student(s) bookings and print appointments
      2. Can action broadcasts to subsets of responses
      3. Resend/reopen booking invite for an individual student
      4. Send manual reminder
      5. Filter responses by subsets of responses and/or student lists

Image RemovedImage Added


e. Broadcast - Displays all broadcasts that you have created/sent from the event booking

...

  1. Print the full interview schedule along with attendance and interview notes

Image RemovedImage Added

Image RemovedImage Added

After the Interview

...

Page Properties
hiddentrue


Related issues