{"xsrfToken":"8dde357112219738506c6610fb5702ae37b9bad6_lout","branding":{"id":"3","key":"sup","name":"EdSmart Support Portal","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e5ccd841-cadb-4a8f-a302-63c3259dd80a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1ZmU3NThmNC03NTQxLTRlZTctYWFmZC05YzI5OWExZmVmYjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU1Y2NkODQxLWNhZGItNGE4Zi1hMzAyLTYzYzMyNTlkZDgwYSI6WyJyZWFkIl19LCJleHAiOjE3NjMzOTU1NTMsIm5iZiI6MTc2MzM5NDk1M30.Rt2qfe0XpTYqCaoOyJSVt3UlmIx45Qo-jmbKrL2vab4&client=5fe758f4-7541-4ee7-aafd-9c299a1fefb0&mode=fit","logoId":"e5ccd841-cadb-4a8f-a302-63c3259dd80a","isLogoAvailable":true,"helpCenterTitle":"Welcome to the EdSmart Help Centre","sharedPortalName":"EdSmart Help Centre","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the EdSmart Help Centre","sharedPortalName":"EdSmart Help Centre","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#93328e","helpCenterTitleColor":"#f9f9f9","bannerMediaApiUrl":"https://api.media.atlassian.com/file/69ef3ca8-b343-44ca-b39b-f22a6e873809/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1ZmU3NThmNC03NTQxLTRlZTctYWFmZC05YzI5OWExZmVmYjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY5ZWYzY2E4LWIzNDMtNDRjYS1iMzliLWYyMmE2ZTg3MzgwOSI6WyJyZWFkIl19LCJleHAiOjE3NjMzOTU1NTMsIm5iZiI6MTc2MzM5NDk1M30.dky63RzwARxeAvzrekeuwLv-cmNh6B8HBeyKh1XfrdI&client=5fe758f4-7541-4ee7-aafd-9c299a1fefb0&height=300&mode=fit","bannerMediaApiFileId":"69ef3ca8-b343-44ca-b39b-f22a6e873809","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"sup","projectId":10002,"serviceDeskId":3,"name":"EdSmart Support Portal","description":"<p>Welcome to the Support Portal for EdSmart schools. 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You can request an EMS Subscription Upgrade and complete your School EasyPay Payments Activation using the options provided below.","marks":[{"type":"strong"}]}]}]},{"type":"panel","attrs":{"panelType":"success"},"content":[{"type":"paragraph","attrs":{"localId":"fe3ed202-b5c8-4ca5-9591-c960d25e304f"},"content":[{"type":"text","text":"We’re delighted that you’re interested in an upgrade and look forward to helping your school access the full benefits of EdSmart. Our platform supports K-12 schools by streamlining administration tasks, improving communication, and now enabling payments through School EasyPay. To learn more about the available EMS subscription upgrades, click "},{"type":"text","text":"here","marks":[{"type":"link","attrs":{"href":"https://edsmart.atlassian.net/servicedesk/customer/article/1808236560"}}]},{"type":"text","text":"."}]}]},{"type":"heading","attrs":{"level":2,"localId":"28f09c0a-632e-4d51-9023-3c1500ef6a47"},"content":[{"type":"text","text":"About You","marks":[{"type":"strong"}]}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"e302d37a-6559-401d-b269-2edd8afcf55e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":2},"layout":"default","localId":"693e64f2-dc59-4186-992b-26995f23252b"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"e1d7db34-12a2-4285-838c-7963217dd041"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":4},"layout":"default","localId":"4ac4ac8d-1d5d-42c6-9f73-d155f52e8aec"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":5},"layout":"default","localId":"a00aebcb-56ed-45d4-adae-8980d3acb1d5"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":6},"layout":"default","localId":"8f48bfbd-ffc2-4157-a1a3-508947015f0b"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":35},"layout":"default","localId":"3f4e8cbc-fec6-478e-b3e2-8b97369a8917"}},{"type":"heading","attrs":{"level":2,"localId":"580556d0-a8a7-4a8c-b22c-6c44514d5068"},"content":[{"type":"text","text":"Subscription 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